Just a follow up guys... after the long fight to get my warranty deck back through the SOBs at sound solutions, I won. I now have a new deck.

Not gunna post much for details... lots of he said she said... blah blah blah...
was pretty quick and painless... stated my details, they stated thiers... they complained about actually going to court saying its not worth it, and coughed up the deck on the spot...
I gave them a very good politically correct piece of my mind, took the deck and left.

what a bunch of jerks.... Avoid sound solutions guys! its not worth the hastle...